Work with thought leaders and academic experts from Small Business Administration

Loan Specialist / August, 2020 — Present

Loan Processing: Approved 1,500+ PPP loans in six months, ensuring compliance with SBA guidelines. Financial Analysis: Reviewed financials and verified documents to assess eligibility and mitigate risk. Customer Service: Assisted applicants, answered queries, and resolved issues, achieving 90% client satisfaction. Team Training: Trained new team members, increasing team efficiency by 20%. Data Management: Used loan software to manage applications and generate reports for senior management. Compliance: Ensured all loans met SBA regulations, reducing errors by 30%. Collaboration: Partnered with SBA departments and financial institutions to streamline processes. Recognition: Awarded SBA Employee of the Month three times. Digital Enhancement: Improved platforms, cutting processing time by 25%.

Grant Writing Volunteer / August, 2021 — January, 2023

Grant Research and Proposal Writing: Identified funding opportunities to support Red Cross initiatives, wrote, and submitted grant proposals, successfully securing funds for various programs. Collaboration and Goal Alignment: Worked closely with program managers to ensure grant proposals aligned with organizational goals and objectives.

Event Manager / May, 2016 — December, 2020

Event Planning and Execution: Organized and executed high-profile events, delivering exceptional service and achieving client satisfaction. Vendor and Client Coordination: Oversaw coordination with vendors, staff, and clients to manage logistics and ensure seamless event experiences. Budget Management: Controlled budgets and timelines, consistently delivering events on schedule and within budget constraints.