Jeff Jones

Dynamic and results-orientated Senior Information Technology (IT) executive with extensive experience in application development, project management, IT support optimization, and technical team leadership.

About

Dynamic and results-orientated Senior Information Technology (IT) executive with extensive experience in application development, project management, IT support optimization, and technical team leadership. Strategic planner who implements solutions to increase operational efficiencies, reduce costs, and streamline workforce while maintaining quality and performance to enhance the end-user experience. Skilled relationship builder who partners with senior IT leaders to develop comprehensive strategies for global service management, delivery, and operations of infrastructure services to supporting corporate objectives and business processes. An articulate and respected leader who motivates team members to consistently deliver projects on time and to scope to exceed client expectations and organizational goals. Areas of expertise include: Strategic Planning / Application Development / Coaching & Mentoring / Agile Development / Cross-Functional, Articulate Communication / Project Management / Collaboration & Reporting / Machine Learning (ML) / Risk Mitigation / Disaster Recovery / Corporate Culture / Business & Data Analysis / Crowdsourcing / Process Streamlining / Continuous Improvement / Networking / Issue Resolution / Compliance

Education

Pepperdine University

MS, Technology / Change management

Malibu, California, United States of America

California State University, Dominguez Hills

BS, Computer Science

Carson, California, United States of America

Experience

Credit Suisse

Vice President Innovation / April, 2018 — June, 2024

Establishing a culture of innovation utilizing Machine Learning, Natural Language Processing, Robotic Process Automation and Big Data as well as more traditional process improvement techniques.

Vice President Central Functions & Analytics / July, 2010 — May, 2018

Led globally dispersed core team of 21 with project teams ranging from 2 to 9 people to deliver projects, provide end-user support, implement process improvements, and conduct global revenue reporting.

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