Heather Herring

Data Analyst with 7 years of experience in data analysis and process optimization

About

Seeking a Data Analyst role with 7 years of experience in data analysis and process optimization. Proficient in SQL Python PowerBI and Excel; adept at developing reporting processes and mitigating risks through data-driven insights. Proven track record of enhancing operational efficiency and fostering client relationships across industries including high-profile clients like Twitter and Disney.

Education

Hampton University

Bachelors of Science / 2017

Experience

Butler Till New York

Data Specialist / May, 2025December

Ad Hoc projects that required cross team collaboration and regular use of Snowflake. Updating data and mappings for PowerBI dashboard weekly refreshes and communicating out across teams to confirm data accuracy. Wrike daily use for project management.

HCL Tech

Analyst / May, 2025December

Google extended workforce contract working to improve Google Shopping AI through data labeling and scraping projects.

Rockwell Automation Milwaukee Wisconsin

Data Specialist / September, 2023October, 2024

Developed and implemented reporting using PowerBI Eloqua and Adobe Analytics dashboards to present operational and database metrics enhancing the Marketing Department's strategic analysis capabilities. Facilitate informed decision-making by providing comprehensive data reports to Marketing and Sales teams ensuring data-driven strategies. Created new data cleanup initiatives and processes improving data accuracy and usability for cross-functional teams within the organization. A new quarterly auditing process was implemented of which deletion of inactive segments of contacts normalization type errors and other common database mistakes were reviewed and fixed. The deletion of these big segments assisted in continued compliance between the company and Eloqua. Jira and Workfront daily use for tickets and project management. Maintained project communication and progress through Jira across multiple teams in the organization. Using an intake form created by the team reporting task related tickets such as PowerBI dashboard maintenance and creation were sorted and assigned to myself. Adobe dashboard development tickets were assigned to myself as well. These tasks included meeting with stakeholders presenting the insights found after the build out of the dashboard.

Billtrust Denver Colorado

Data Analyst / January, 2022February, 2023

Conducted thorough SQL database analysis to enhance optimization and efficiency of Business Process Network (BPN) tools. Identified and mitigated risks associated with payment and non-payment-related emails for diverse supplier industries through detailed research and analysis. Developed and implemented 'email rules' to prevent identified risks utilizing RunDeck and applying changes in both staging and production environments. Daily use of Jira to track and complete all Ad Hoc tasks that were assigned. Jira tickets were expected to be completed by end of the day.

The Media Trust Tysons Corner VA

Data Analyst / September, 2018February, 2022

Conducted comprehensive analysis of advertising data marketing materials and ad publications contributing to enhanced operational efficiency while reducing financial risk. Maintained robust client relationships through daily interactions particularly with high-profile accounts ensuring client satisfaction and service excellence such as Mopub (Twitter client) and Disney. Leveraged Google Analytics and Google Vision to perform daily data annotation work and executed Malware tasks such as domain classification and URL blacklisting to safeguard data integrity.

Cascade California USA

Data Analyst / August, 2020September, 2021

Managed database updates and resolved data discrepancies ensuring accuracy and integrity of product information. Conducted daily SQL queries and utilized advanced Excel functions to analyze and manipulate large datasets encompassing thousands of product SKUs. Collaborated with the Marketing Department to address customer inquiries process orders and manage product lifecycle events such as discontinuations.

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