Dr. Nêuton Mendes

Department Chair of Customer Relationship Management at Stanford

Houston, Texas, United States of America

About

Dr. Nêuton Mendes is a Department Chair of Customer Relationship Management at Stanford, where she has been working since 2018. She has a M.A. in Customer Relationship Management from the University of Michigan in 2014 and a Ph.D in Customer Relationship Management from the University of Pennsylvania in 2020. Her research focuses on customer loyalty and retention, and she has published papers in the fields of customer relationship management and marketing.

Education

University of Michigan

M.A., Customer Relationship Management / August, 2014

University of Pennsylvania

Ph.D, Customer Relationship Management / February, 2020

Experience

Stanford

Department Chair of Customer Relationship Management / December, 2020Present

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