Marla Royne Stafford, Ph.D.

Professor of Marketing, at Lee Business School, University of Nevada, Las Vegas; Director of Research, Cannabis Policy Institute; Faculty Scholar, International Gaming Institute

Las Vegas, NV

About

Dr. Marla Royne Stafford is Professor of Marketing in the Lee Business School at University of Nevada-Las Vegas. She is also a Faculty Scholar with the UNLV International Gaming Institute, Director of Research for the Cannabis Policy Institute and past Executive Associate Dean of Academic Affairs at the Harrah College of Hospitality. She is also past William F. Harrah Distinguished Chair. Dr. Stafford is a member of the Board of Advisors for the Nevada Council on Problem Gambling, the Board of Directors for Find Your Fabulosity and the Board of Directors for Nevada Rise Academy. Dr. Stafford is an expert in marketing, advertising, cannabis marketing, responsible gaming, and environmental and social marketing. She has published more than 100 refereed journal articles and she has presented at numerous. She is also a keynote speaker and an executive speech coach. Dr. Stafford is an elected Fellow and Past-President of the American Academy of Advertising (AAA). She is the recipient of the AAA’s 2024 Kim Rotzoll Award for Ethics and Social Responsibility in Advertising and the 2016 Ivan Preston Award for Outstanding Contribution to Advertising Research.  She is a graduate of Leadership Las Vegas 2023 and was recognized as a 2019 Memphis Business Journal Superwoman in Business. Prior to joining UNLV, Marla was Interim Dean and Great Oaks Professor of Marketing at the Fogelman College of Business & Economics at the University of Memphis, as well as Chair of the Department of Marketing and Supply Chain Management. Marla is past Editor-in-Chief of the Journal of Advertising, and current associate editor for the Journal of Public Policy & Marketing and the Journal of Cannabis Research.  She received her Ph.D. from the University of Georgia, her MBA from Rollins College, and her BA from the University of Arizona. Prior to joining academia, Dr. Stafford held positions at Philip Crosby Associates and Tupperware Worldwide.

Publications

Determining Uses and Gratifications for the Internet
Decision Sciences
2004
Green issues: Dimensions of environmental concern
Journal of Business Research
1994
An international analysis of emotional and rational appeals in services vs goods advertising
Journal of Consumer Marketing
1999
Demographic discriminators of service quality in the banking industry
Journal of Services Marketing
1996
Retail Services Advertising: The Effects of Appeal, Medium, and Service
Journal of Advertising
1995
A Contingency Approach: The Effects of Spokesperson Type and Service Type on Service Advertising Perceptions
Journal of Advertising
2002
Identifying Motivations for the Use of Commercial Web Sites
Information Resources Management Journal
2001
The Public Health Implications of Consumers' Environmental Concern and Their Willingness to Pay for an Eco-Friendly Product
Journal of Consumer Affairs
2011
Tangibility in Services Advertising: An Investigation of Verbal versus Visual Cues
Journal of Advertising
1996
An expanded model of logistics service quality: Incorporating logistics information technology
International Journal of Production Economics
2008
Determinants of service quality and satisfaction in the auto casualty claims process
Journal of Services Marketing
1998
Cross-cultural examination of online shopping behavior: A comparison of Norway, Germany, and the United States
Journal of Business Research
2013
Opportunities for Involvement Research: A Scale-Development Approach
Journal of Advertising
1995
Consumer acceptance of online auctions: An extension and revision of the TAM
Psychology & Marketing
2008
Consumer Bidding Behavior on Internet Auction Sites
International Journal of Electronic Commerce
2002
The human lens: How anthropomorphic reasoning varies by product complexity and enhances personal value
Journal of Marketing Management
2013
The Effectiveness of Benefit Type and Price Endings in Green Advertising
Journal of Advertising
2012
International services advertising: an examination of variation in appeal use for experiential and utilitarian services
Journal of Services Marketing
1999
Understanding Consumer Response to Sponsorship Information: A Resource‐Matching Approach
Psychology & Marketing
2012
Advertising, Promotion, and New Media
Unknown Venue
2015
Celebrity Images in Magazine Advertisements: An Application of the Visual Rhetoric Model
Journal of Current Issues & Research in Advertising
2003
Mechanical Commercial Avoidance: A Uses and Gratifications Perspective
Journal of Current Issues & Research in Advertising
1996
Age-related cues in retail services advertising: Their effects on younger consumers
Journal of Retailing
1997
Measuring Involvement With the Service: A Further Investigation of Scale Validity and Dimensionality
Journal of Marketing Theory and Practice
2006
Predispositions toward Green Issues: The Potential Efficacy of Advertising Appeals
Journal of Current Issues & Research in Advertising
1996
Online Health Communities and Chronic Disease Self-Management
Health Communication
2016
How Gay–Straight Alliance Groups Mitigate the Relationship Between Gay-Bias Victimization and Adolescent Suicide Attempts
Journal of the American Academy of Child & Adolescent Psychiatry
2014
How to Avoid Being Bullied by Unreasonable Customers
Managing Service Quality: An International Journal
1994
Recognizing Consumer Issues in DTC Pharmaceutical Advertising
Journal of Consumer Affairs
2008
Individual and social determinants of winning bids in online auctions
Journal of Consumer Behaviour
2006
Advertising Sex-Typed Services: The Effects of Sex, Service Type, and Employee Type on Consumer Attitudes
Journal of Advertising
1998
Factors affecting the relationship between environmental concern and behaviors
Marketing Intelligence & Planning
2015
Free Cash Flow in the Life Insurance Industry
The Journal of Risk and Insurance
1995
Pride, Guilt, and Self-Regulation in Cause-Related Marketing Advertisements
Journal of Advertising
2019
Technology acceptance and satisfaction with logistics services
The International Journal of Logistics Management
2010
Uses and Gratifications for the World Wide Web
Encyclopedia of Information Science and Technology, First Edition
2005
INTERNATIONAL SERVICES ADVERTISING (ISA): Defining the Domain and Reviewing the Literature
Journal of Advertising
2005
Customer e-complaining behaviours using social media
The Service Industries Journal
2015
Advergame speed influence and brand recall: The moderating effects of brand placement strength and gamers’ persuasion knowledge
Computers in Human Behavior
2016
The Moderating Role of Celebrity Worship on Attitudes Toward Celebrity Brand Extensions
Journal of Marketing Theory and Practice
2013
The Laugh Model: Reframing and Rebranding Public Health Through Social Media
American Journal of Public Health
2015
What we know and need to know about the gamification of advertising
European Journal of Marketing
2019
The face of contagion: consumer response to service failure depiction in online reviews
European Journal of Marketing
2018
Assessing The Fit And Stability Of Alternative Measures Of Service Quality
Journal of Applied Business Research (JABR)
2011
Direct-to-Consumer Advertising: Exposure, Behavior, and Policy Implications
Journal of Public Policy & Marketing
2011
Participant Observation and the Pursuit of Truth: Methodological and Ethical Considerations
Market Research Society. Journal.
1993
EEG-Based Measures versus Panel Ratings: Predicting Social-Media Based Behavioral Responses to Super Bowl Ads
Journal of Advertising Research
2016
The Effects of Health Consciousness and Familiarity with DTCA on Perceptions of Dietary Supplements
Journal of Consumer Affairs
2014
Being Human: How Anthropomorphic Presentations Can Enhance Advertising Effectiveness
Journal of Current Issues & Research in Advertising
2017
Regulating Front‐of‐Package Nutrition Information Disclosures: A Test of Industry Self‐Regulation vs. Other Popular Options
Journal of Consumer Affairs
2014
Consuming as a family: Modes of intergenerational influence on young adults
Journal of Consumer Behaviour
2010
The Influence of Advertising Logo Characteristics on Audience Perceptions of a Nonprofit Theatrical Organization
Journal of Current Issues & Research in Advertising
2004
Marital influence in the decision ‐making process for services
Journal of Services Marketing
1996
Are Celebrity-Heroes Effective Endorsers? Exploring the Link between Hero, Celebrity, and Advertising Response
Journal of Promotion Management
2013
Advanced Topics in Information Resources Management, Volume 5
Advances in Information Resources Management
2006
How Liberals and Conservatives Respond to Equality-Based and Proportionality-Based Rewards in Charity Advertising
Journal of Public Policy & Marketing
2018
Haptic information processing and need for touch in product evaluation
Journal of Consumer Marketing
2019
The Effectiveness of Guilt and Shame Ad Appeals in Social Marketing: The Role of Regulatory Focus
Journal of Current Issues & Research in Advertising
2017
Health consciousness or familiarity with supplement advertising
International Journal of Pharmaceutical and Healthcare Marketing
2016
From thinking green to buying green: consumer motivation makes the difference
Journal of Business Strategy
2016
Industrial buyers’ perceptions of industrial salespersons
Journal of Business & Industrial Marketing
2003
The Advantages of Atypical Advertisements for Stereotyped Product Categories
Journal of Current Issues & Research in Advertising
2002
Norwegian Internet Shopping Sites: An Application & Extension of the Technology Acceptance Model
Journal of Global Information Technology Management
2007
Olympians on Twitter: A Linguistic Perspective of the Role of Authenticity, Clout, and Expertise in Social Media Advertising
Journal of Current Issues & Research in Advertising
2020
The dance between darkness and light: a systematic review of advertising’s role in consumer well-being (1980–2020)
International Journal of Advertising
2021
Active Travel to School: Findings From the Survey of US Health Behavior in School‐Aged Children, 2009‐2010
Journal of School Health
2016
The contribution of direct mail advertising to average weekly unit sales
Journal of Advertising Research
2003
PRIVATE INFORMATION IN A SOCIAL WORLD: ASSESSING CONSUMERS’ FEAR AND UNDERSTANDING OF SOCIAL MEDIA PRIVACY
Journal of Marketing Theory and Practice
2018
Programme–ad congruence
International Journal of Advertising
2014
Hotel virtual reality advertising: a presence-mediated model and gender effects
Journal of Hospitality and Tourism Technology
2021
Addressing the Advertising of Services: A Call to Action
Journal of Advertising
1997
Does marketing undermine public health?
Journal of Consumer Marketing
2008
Age, Income, and Gender: Demographic Determinants of Community Theater Patronage
Journal of Nonprofit & Public Sector Marketing
2001
The Impact of Consumers’ Health Literacy on Public Health
Journal of Consumer Affairs
2009
Reaching Consumers Through Effective Health Messages: A Public Health Imperative
Journal of Advertising
2015
Using The Baldrige Criteria To Reengineer Higher Education
1997 Annual Conference Proceedings
Charitable motivations: the role of prestige and identification
The Service Industries Journal
2017
Marketing for Public Health: We Need an App for That
Journal of Consumer Affairs
2011
The differential value of information in industrial purchasing decisions
International Journal of Physical Distribution & Logistics Management
2007
Toward a Pragmatic Understanding of the Advertising and Public Policy Literature
Journal of Current Issues & Research in Advertising
2007
Thinking green: How marketing managers select media for consumer acceptance
Journal of Business Strategy
2018
Risks, Benefits, and Competitive Interference: Consumer Perceptions of Prescription Drug Versus Dietary Supplement Advertising
Journal of Current Issues & Research in Advertising
2016
The Evolution of Services Advertising in a Services-Driven National Economy
Journal of Advertising Research
2011
Cautions and Concerns in Experimental Research on the Consumer Interest
Journal of Consumer Affairs
2008
The Effectiveness of Tensile Pricing Tactics in the Advertising of Services
Journal of Advertising
2000
The Influence of Temporal Frame on Guilt and Shame Appeals
Journal of Current Issues & Research in Advertising
2018
Are Products More Real on Reality Shows? An Exploratory Study of Product Placement in Reality Television Programming
Journal of Current Issues & Research in Advertising
2012
The power of advertising in society: does advertising help or hinder consumer well-being?
International Journal of Advertising
2021
Perceived Spousal Influence In The Service Decision-Making Process: A Cross Cultural Investigation
Journal of Applied Business Research (JABR)
2011
Why We Need More Replication Studies To Keep Empirical Knowledge in Check
Journal of Advertising Research
2018
Advertising the Service Offering: The Effects of Preference Heterogeneity, Message Strategy and Gender on Radio Advertising Effectiveness
Journal of Current Issues & Research in Advertising
2001
Green Advertising and the Reluctant Consumer
Unknown Venue
2016
Identity Theft: Laws, Crimes, and Victims
Journal of Consumer Affairs
2004
13 Insurer Insolvencies and State Guaranty Funds
Insurance Regulation in the United States
1997
The Role of Technology in Industrial Customers’ Perceptions of Logistics Service Quality and Their Future Purchase Intentions
Developments in Marketing Science: Proceedings of the Academy of Marketing Science
2014
The role of climate change conspiracy in consumers’ pro-environmental behaviors
ReMark - Revista Brasileira de Marketing
2024
Misery loves company: evaluation of negative e-WOM effects at the post-service recovery stage
Journal of Service Theory and Practice
2024
Analyzing the Impact of the Leading Articles in the Journal of Advertising from Its First 50 Years: An Integrative Framework
Journal of Advertising
2022
A Stitch in Time Saves Nine: Redressing a (Dis)Service to Advertising
Journal of Advertising
2022
Sales promotions for preorder products: The role of time‐of‐release
Psychology & Marketing
2019
Eco-harmful media perceptions and consumer response to advertising
Journal of Cleaner Production
2015

Education

University of Georgia

Ph.D., Marketing (Business) / June, 1993

Athens, Georgia, United States of America

Rollins College

MBA, Business (Marketing) / February, 1988

Winter Park, Florida, United States of America

Experience

Lee Business School, University of Nevada, Las Vegas

Professor / July, 2021Present

Executive Associate Dean, Harrah College of Hospitality (and Professor) / July, 2019July, 2021

University of Memphis

Interim Dean / June, 2018June, 2019

Department Chair, Marketing & International Business / August, 2005June, 2018

Links & Social Media

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