Lead People Scientist / November, 2022 — Present

Manage stakeholders, provide strategic support, and enable customer data insights by interpreting data collected through the Culture Amp employee experience survey platform (SaaS). Provide support, education, and advice to human resource customers on their people listening strategies, emerging trends, data privacy, and action planning change management activities. Conduct internal data science and people analytics projects using a range of analytical tools to achieve the company's key business objectives • Lead a team of PhD-level people scientists who provide data interpretation, insight, and guidance on various employee-based content areas, including engagement, DEI, life cycle, and workforce effectiveness to further customers' business initiatives and business needs. Because we are a fast-growth Series F startup tech company, we work to ensure our function has durability and scalability.

Associate Director, Advanced Analytics - Digital Talent / July, 2020 — October, 2022

decision making, problem-solving, and statistical thinking skills to provide expert content consulting to connect three people-related functions: Employee Listening, Advanced People Analytics, and Corporate Strategy Successfully expanded EY's internal People Analytics and Employee Listening capabilities to provide comprehensive offerings to business stakeholders. Extended capabilities of EY's cloud-based HR data warehouse accessible to internal data scientists by broadening content and access to Employee listening, organizational network, and operational data. Demonstrated ability as an Employee Listening SME to provide scientific advice and guidance on best practices for creating integrated employee listening platform. • Managed teams of 2 to 10 employees who develop internal predictive models and automated dashboard reporting using HRIS systems data, SQL, R, Python, Power BI, Tableau, and other BI tools in a fast-paced environment.

Managing Director, Analytics - People Advisory Services / July, 2018 — July, 2020

Expanded enterprise analytics offerings available to PAS consultants while collaborating with partners and senior managers to create solutions and proposals for client presentation. Proposed and executed business analytics work for EY clients and supported client-facing teams. • Served as Americas lead for EY's Global People Experience (PX360) solution and oversaw EY's relationship with Qualtrics. • Used consultative skills and influence to deploy organizational network analysis capabilities and expanded delivery of advanced analytics such as machine learning and predictive modeling • Co-created innovative diversity and inclusiveness model in addition to a performance management tool which tracks progress on company diversity and inclusiveness programs • Recruited and managed teams of 2 to 10 charged with building reporting tools and conducting organizational people analytics for Fortune 500 companies.

Chief Scientist, Customer & Employee Engagement / September, 1993 — July, 2018

Served as Chief Scientist for Gallup's Customer & Employee Engagement practices charged with new product development & marketing, engagement science evangelism & outreach, and advanced people analytics validation research. • Generated $300M in new lines of business over developing and producing new products and conceptual models. • Consulted with C-Suite executives in multinational corporations in 40 countries on 5 continents in the financial services, hospitality, automotive, and B2B sectors which encompassed manufacturing, construction, engineering, pharmaceuticals, and other professional services. • Developed HumanSigma®, a unique product innovation, which was described as a groundbreaking assessment and analysis platform to optimize organizational performance creating a new line of business worth $50M. • Published a major article in Harvard Business Review on HumanSigma as well as a book titled Human Sigma: Managing the Employee-Customer Encounter.

Assistant Professor of Psychology / August, 1987 — August, 1993