Mike Dorval
Senior Technical Baking Expert
About
Education
C.E.G.E.P. of Valleyfield (Quebec Canada)
D.E.C. (Pre-University degree), Business Administration / 2006
I.T.H.Q. (Montreal Quebec Canada)
High School Diploma, Baking / 1988
Beauharnois High School (Beauharnois Quebec Canada)
High School Diploma, General / 1985
I.T.H.Q. (Baking School) Montreal Quebec Canada
Patisserie Innovation Certificate, Patisserie Innovation / 1989
Parsons The New School For Design
Bachelor of Business Administration, Marketing Concentration / 2011
Experience
Wegmans Food Market
Product Innovation & Process Development Manager / April, 2011 — December, 2024
Responsible for bread innovation process controls using new technology in focusing on making products cleaner Organic (when applicable) healthier and affordable and optimizing the entire baking process of the Bread production lines. Organize supervise plant trials manage product launches train personnel organize project meetings and recommend and introduce new suppliers andor new ingredients with a high sense of autonomy and collaboration. Screening of formulas in removing all unnecessary ingredients that have a negative impact andor increase the cost of the finished product. Improve baking processes to ensure efficiency profitability and consistency along with the production of the highest quality products. Searching new innovative product ideas new market trends to implement in the Bakeshop operation. Being the subject matter in baking providing technical support to the entire group within the Bakery manufacturing facility. Present recommendations from results of testing research analysis business trends health concerns and nutritional benefits to the appropriate audience and take further steps into continuing to be the leader in innovation.
AB Mauri North America
Technical Support/Sales Manager / February, 2006 — April, 2011
Managed regional territory with technical support within the customer base in the Northeast (Canada USA) (troubleshooting RD Process Audit Training). Support customer (internalexternal) RD department for the development of new products new product markets. Recommended new product innovation within the company for new business opportunities. Supported sales team with training and coaching in Baking Technology. Organized executed meetings with customers (internalexternal) to present baking results new proposed processes new formulas innovative ideas and applied research.
Puratos Canada
Regional Sales Manager / May, 2000 — February, 2006
Supervised Eastern Canada Sales Technical Service. Responsible for covering all key and industrial accounts within the area. Presenting new solutions negotiating contracts or pricing and covering all business aspects within these accounts. Prepared and executed annual budget marketing plan sales meeting customer visit annual business review and technical support with major industrial accounts.
Technical Support/Sales Manager / September, 1998 — May, 2000
Technical support for Eastern Canada region (troubleshooting RD new product introduction training process audit). Prepared and organized technical visits supported Chain Supermarkets store openings and supported customer (internalexternal) RD with innovative concepts for new product launches.
Dawn Foods Canada
Regional Sales Manager / January, 1996 — December, 1998
Supervised Quebec Sales Territory along with providing Technical Support and RD. Prepared executed annual budget and business reviews organized sales business meetings and scheduled business meetings with major industrial accounts. Managed and coached a team of six salesmen one technical support manager in aiding in building market share and technical expertise within the region.
Technical Support Manager / January, 1994 — December, 1996
Supported Quebec sales territory with technical assistance and RD within the customer base. Assisting in trade shows with live demonstrations training. Scheduled organized business meetings with customers to identify needs and provided technical assistance.
Not Specified
Professional Baker / May, 1984 — January, 1994
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