Matthew Holman

Leading Industry Expert on Direct-to-Consumer Subscription Programs

About

I'm Matt Holman, founder of Subscription Prescription. I help ecommerce brands fix and scale their subscription programs. Most people don't see subscriptions the way I do. For most brands I talk to, subscriptions are an afterthought. A finance-driven push to lift LTV by bolting a "Subscribe & Save" button onto a product page and hoping for the best. That's not a strategy. That's a leak. My approach is different. I look at the full picture. Offer design and buy box experience. Onboarding and post-purchase comms. Churn diagnostics, dunning, and payment recovery. Bulk and multi-month structures that align with how customers actually use the product. Done right, you increase conversion, lift AOV, and improve retention at the same time. I've worked with hundreds of brands, including brands like Mars Men, Instant Hydration, My Free Bird, Just Ingredients, The Pause Life, and many more. Our clients see real numbers move. The way I work is hands-on but collaborative. We don't replace your growth or email teams. We lead them. Strategy, offers, wireframes, messaging, data. Whatever the program needs to get healthy and scale. Outside of consulting, I write the weekly Subscription Prescription newsletter and host the podcast, where I break down what's actually working in subscriptions right now. No fluff, just tactics you can ship this week. I also run Commerce Catalyst, an ecommerce community in Utah that provides events, meetups, Slack and connections for brands and operators. We host two big conferences in Salt Lake City each year: https://ccatalyst.co Always thinking about LTV.

Education

University of Utah

Bachelor's degree, Business Information Systems

Utah State University

Associate of Science - AS, General / December, 2007

Davis Technical College

Business Technology Certificate / December, 2016

ISO 9001

Certified Internal Auditor

Experience

Subscription Prescription

Founder / January, 2022Present

It's no surprise when subscription growth stalls. Most ecommerce businesses look at subscriptions as a secondary action to one-time acquisition. Subscriptions are a retention strategy meant to keep people on for as long as possible. Discounts and gifts are the tools most brands employ. But still, growth struggles. How do you unlock subscription growth? We start by understanding the entire customer experience. What and how they buy. What they're looking for. How your product, and the subscription, answers that. We build programs that scale, because we find better insights from your data. Subscription Prescription exists to empower ecommerce brands to new heights of subscription growth. Through content, community, and our unique consulting approach, you'll find the right prescription for your subscription program.

Commerce Catalyst

Creator / November, 2021Present

Commerce Catalyst was born out of my love for community that both educates and empowers. After two stints building communities with Marketers Unite and Sharehouse, I founded Commerce Catalyst to fully focus on empowering the ecommerce community. Starting in Utah, which has an amazing group of startups, founders, and operators in the ecom space, Commerce Catalyst seeks to bring together the knowledge and support of this community for the benefit of all. Come join our Slack with 600 members or learn about an upcoming event here: https://ccatalyst.co

QPilot.cloud

Head of Partnerships / Cofounder / August, 2023Present

Leaning into my superpower around relationships and connectivity, I help build out partnership for QPilot including agency, technical and community partners.

Head of Growth / Cofounder / September, 2020August, 2023

Building subscription revenue is a goal for many ecommerce companies, but... Making that happen is harder thank it looks. Customers churn, software is cumbersome, and most marketers don't have a ton of experience in subscriptions. That's where QPilot comes in: subscription software + team of experts. If you need a flexible subscription experience for your customers, with control for them and automations on the backend to make operations easy on you, then QPilot is worth taking a look. Plus, we have an amazing content arm to help educate and provide guidance on how to grow. Come see more at https://qpilot.com.

Silicon Slopes Marketing Chapter

Vice Chair / January, 2023December, 2024

Help setup and run events, spread awareness for the group, and generally build up the Silicon Slopes Marketing Community.

RiseKit

Community Advisory Board Member / October, 2021August, 2023

RiseKit is a technology platform that helps underprivileged people get training and find jobs that are meaningful and pay well. I work directly with their CEO on marketing strategy and tactics. Specifically, lead acquisition and scale.

SUBTA (Subscription Trade Association)

SUBTA Committee - Operations CoChair / March, 2021May, 2023

As part of the leadership committee for SUBTA, I am involved in: - Creating relevant content for the community - Driving growth through events, activities, and brand awareness - Quarterly meetings

ShareHouse

Founder, Head of Growth + Outreach / May, 2022December, 2022

Joined Madelyne van Hoff and Wade Sleater building Sharehouse. Early focus on building community, events, and carving out a space just for ecommerce. Ultimately left to continue this focus through Commerce Catalyst.

eHub

Marketing Director / June, 2020January, 2021

Create, implement, and manage marketing vision. Step 1: Redo the website with effective messaging, testimonials, and content. Step 2: Create additional collateral for digital marketing, referral, and outside sales channels. Step 3: Implement new technology stack to manage contacts and create some automation for lead nurturing. Step 4: Build out website pillar content on key topics that are valuable to our base. Step 5: Execute a paid digital marketing strategy to generate new leads. Step 6: Optimize.

Aspen Chutes

E-Commerce Manager / March, 2019June, 2020

Manage an ecommerce investment and consulting company. Create and implement digital marketing strategies for clients, including SEO, blog, Google Ads, Facebook Ads, Display, Affiliate, and Email. Implementing best practices for conversion optimization of product landing pages and consulting on how to capture the lowest-hanging fruit. Responsible for lead generation and initial screening on investment opportunities for portfolio.

Power Graphics Digital Imaging

Graphic Designer / Prepress / June, 2017January, 2019

Graphic designer and prepress operator. Customer service, some printing and production.

Edu-Turn

E-Commerce Intern / May, 2018August, 2018

Managed customer service team. Worked to devise digital marketing strategy. Analyzed shipping costs and made recommendations for change in policy. Researched tax and notification laws and made recommendations for software implementation to protect business interests. Assisted in website migration from Zencart to Shopify.

Links & Social Media

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