Matthew Tucker

Founder of workplace research services company Connective Thought and Full Professor of Workplace and Facilities Management, Liverpool John Moores University

Research Expertise

Workplace
Facilities Management
Facility Management

About

Dr. Matt Tucker is a highly accomplished and renowned professional in the field of Facility Management. He holds a Ph.D in Facility Management from Liverpool John Moores University, which he obtained in 2010. With 20 years of experience in the industry, Dr. Tucker has established himself as an expert in the field. Currently, Dr. Tucker serves as a Professor in Workplace and Facilities Management at Liverpool John Moores University, where he imparts his knowledge and expertise to the next generation of facility managers. He is known for his innovative and practical approach to teaching, making him a highly sought-after mentor and advisor. In addition to his academic role, Dr. Tucker is the Founder of Connective Thought, a consulting firm that provides strategic and operational guidance to organizations in the workplace and facility management industry. He is known for his ability to identify and solve complex problems, making him a valuable asset to any organization. Throughout his career, Dr. Tucker has published numerous papers and articles on facility management, and has presented at various international conferences. He is also actively involved in industry associations and serves on the board of several organizations. In recognition of his contributions to the field, Dr. Tucker has received numerous awards and accolades, including a Fulbright Award for delivering new facility managemebt kmowledge between the US and UK. His dedication, passion, and expertise have made him a respected figure in the facility management community.

Legacy Map

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Publications

Towards sustainable construction: promotion and best practices
Construction Innovation
2009
Feedback on feedback practice: perceptions of students and academics
Assessment & Evaluation in Higher Education
2015
Workplace impact of social networking
Property Management
2010
Performance measurement in facilities management: driving innovation?
Property Management
2008
Customer performance measurement in facilities management
International Journal of Productivity and Performance Management
2009
Implications of a sustainability policy for facilities management organisations
Facilities
2011
User perceptions in workplace productivity and strategic FM delivery
Facilities
2008
Critical success factors for facility management employer’s information requirements (EIR) for BIM
Facilities
2019
Healthy, productive workplaces: towards a case for interior plantscaping
Facilities
2011
The cultural production of cities: Rhetoric or reality? Lessons from Glasgow
Journal of Retail & Leisure Property
2008
The rationale to integrate facilities management into the development process
Property Management
2016
Optimising maintenance cost by prioritising maintenance of facilities services in residential buildings
Engineering, Construction and Architectural Management
2019
Critical success factors of an effective repairs and maintenance service for social housing in the UK
Facilities
2014
The development of facilities management-development process (FM-DP) integration framework
Journal of Building Engineering
2018
Sustainable Facilities Management
Total Sustainability in the Built Environment
2013
Awareness and utilisation of building information modelling (BIM) for facility management (FM) in a developing economy
Journal of Facilities Management
2018
Critical strategic issues for the integration of facilities management into the development process
Property Management
2017
Optimizing Project Delivery through Augmented Reality and Agile Methodologies
2019 12th International Conference on Developments in eSystems Engineering (DeSE)
2019
Cultural integration of external service provider employees into client workplaces
Journal of Facilities Management
2016
Recognising the socio-technical opportunity of workplace : An analysis of early responses to COVID-19
Corporate Real Estate Journal
2020
Exploring the Deployment of Building Information Modelling (BIM) for Construction Products Management
Integrated Building Information Modelling
2017
Gestalterische Innenraumbegrünung in Alters- und Pflegeheimen
Unknown Venue
2015
The evolution of betterment in the United Kingdom
Journal of Retail & Leisure Property
2007
Delivering professional doctorate education: challenges and experiences during the COVID-19 pandemic
SHS Web of Conferences
2021
Integrated care system leadership: a rapid realist review
Leadership in Health Services
2024
Designing for construction ergonomics in Slovenia
Creative Construction Conference 2018 - Proceedings
2018
6th EuroFM Research Symposium
Facilities
2010
Learning from the working from home experiment during COVID-19: employees motivation to continue working from home
Journal of Organizational Effectiveness: People and Performance
2024
Developing the return on workplace investment (ROWI) tool
Corporate Real Estate Journal
2023
Process Model for the Food Service in Swiss Hospitals
Journal of Facility Management Education and Research
2018
Conference CIB W70 Conference in Facilities Management
Facilities
2008
Building Maintenance Management
Journal of Facilities Management
2008
Sustainable Practice for the Facilities Manager
Journal of Facilities Management
2007
Towards an understanding of the digital transformation of facility management in healthcare: perspectives from practice
Digital Transformation and Society
2024
Facility Management Education
Facilities @ Management
2024
Occupants Well-Being and Indoor Environmental Quality
Net Zero Energy Buildings (NZEB)
2018
Building Information Modeling (BIM)
Handbook of Green Building Design and Construction
2017
Trends in nurses trained abroad, United Kingdom, 2007-13
Unknown Venue
2016
My, Your or Our Employees? Co-Management of Human Resources in Outsourced Call Center Operations
Academy of Management Proceedings
2012
Innovation in Facilities Management Service Delivery in Malaysia
Proceedings of the 18th Annual European Real Estate Society Conference - Eindhoven, the Netherlands
2011
Users' privacy preferences in open plan offices
Facilities
2008
What is healthy hybrid work? Exploring employee perceptions on well-being and hybrid work arrangements
International Journal of Workplace Health Management
2024
Structured Literature Reviews for Business Professional Doctorates:
European Conference on Research Methodology for Business and Management Studies
2023
Learning together, learning apart: integrated action learning through a socio-technical systems lens
Action Learning: Research and Practice
2020
Research Preparedness in the Undergraduate Property and Construction Curriculum: The Student Experience
International Journal of Construction Education and Research
2017
Legionella and risk management in hospitals—A bibliographic research methodology for people responsible for built environment and facility management
International Journal of Hygiene and Environmental Health
2016
Measuring Work
International Facility Management
2013
The importance of customer satisfaction in FM
Journal of Facilities Management
2011
How important is customer satisfaction to the services sector?
Journal of Facilities Management
2010
Compliance of RICS code of practice for commercial service charges
Journal of Corporate Real Estate
2010
Improving service provision through better management and measurement of customer satisfaction in facilities management
Journal of Corporate Real Estate
2010
Editorial
Journal of Facilities Management
2009
National standards of customer satisfaction in facilities management
Facilities
2009
Market Towns: Roles, Challenges and Prospects
Journal of Retail & Leisure Property
2008
Building FM productivity through knowledge management
Journal of Facilities Management
2008
Collaboration in property and facilities management
Property Management
2008
Investment in the Scottish further education estate 1999‐2006
Journal of Financial Management of Property and Construction
2008
FM research: sophistication and development
Journal of Facilities Management
2007
FM looking to the future
Journal of Facilities Management
2007

Education

Liverpool John Moores University

Ph.D, Facility Management / April, 2010

Liverpool

Experience

Liverpool John Moores University

Professor in Workplace and Facilities Management / February, 2011Present

Connective Thought

Founder / January, 2024Present

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