As a consultant to UMASS Medical School Department of Human Resources, the following was accomplished: * Developed, analyzed (SPSS) and interpreted an HR Customer Satisfaction Survey that was electronically (Feedback Server) administered to 100% of the employees.  * Conducted a study to explore ways to improve the non-unit performance management system, which included employee and manager surveys as well 4 workshops with upper management. * Developed a manager-leader competency model. <br> As a consultant for Aptima Inc., used my real-world (e.g., military and professional consulting) experience and academic training to create innovative solutions for problems posed by DOD customers, for example:   * Empirically identified traits of leaders’ experiences that facilitated their development as leaders. This research was subsequently published in *The Leadership & Organization Development Journal*. * Created a tractable method for identifying and integrating heterogeneous data sources in a way that provided the most useful and valid training assessment and performance information for Air Force pilots, in a complex, dynamic, joint team environment.  * Developed realistic intelligence scenarios for HUMINT Analysts that were used to test the usability and utility of three computer search engines.  * Provided the conceptual and functional framework for facilitating collaborative critical thinking within a team-based, computed guided environment.  The conceptual components of this work were published in *Issues in Higher Education*.