Work with thought leaders and academic experts from University of South Carolina

Clinical Professor of International Business / 2016 — Present

• Developed novel algorithms for eXplainable Artificial Intelligence (XAI). Leveraged machine learning and deep learning techniques to address research questions in international business and marketing • Utilized advanced statistical approaches to assess cultural diversity and differences across regions and populations • Investigated variations in the impact of the COVID-19 pandemic on public health systems and consumer behavior • Taught under- and postgraduate courses in the #1-ranked international business department, as recognized by US News & World Report. Courses include data analytics, management consulting, and intercultural team management • Engaged in collaborative student consulting projects with companies such as Positec, SC SBDC, Seabin Australia, Thomson Reuters, UPS Global Supply Chain Solutions (Data & Innovation), and UPS International

Professor of International Management / 2013 — 2016

• Analyzed cultural differences in consumer behavior with a focus on the effectiveness of marketing strategies • Formulated strategic initiatives for conducting business in emerging markets • Taught postgraduate courses on customer service, business case analysis, and international business

Co-founder & Director / 2011 — 2017

• Developed customized learning solutions for executives • Created assessment tools to evaluate intercultural communication competence and team effectiveness • Led the design and delivery of the India module within the prestigious Leadership Excellence Program offered collaboratively by WHU, IDG, and DXC Technology

Principal Consultant / 2006 — 2011

• Optimized a network of service centers for a global travel group, achieving cost savings through call reduction strategies, consolidation, and outsourcing • Established a robust framework for offshore provider relationship governance, specifically to bolster the analytics platform of a leading global logistics company

Director (Expatriate assignment) / 2008 — 2010

• Spearheaded the growth of an offshore team from zero to over 100 SAP business analysts and developers • Planned capacity and effectively managed demand and resource utilization • Led and managed globally distributed bid teams during Request for Proposals (RfPs)

Senior Management Consultant / 2003 — 2005

• Helped establish a citizen relationship management strategy for a political party in preparation for the 2005 German general elections. Managed the system integration partner • Designed the request-to-order process for a major producer of flavors and fragrances to increase win likelihood through rapid prototyping • Provided expert guidance and support to Softlab’s European subsidiaries in order to strengthen their competitive positioning in RfPs

Consulting Manager / 1999 — 2002

• Developed comprehensive customer relationship management strategies, landscapes, and go-forward plans for multiple universal, investment, and municipal savings banks. Headed the CRM competence center in Germany • Introduced a major transformation of the dividend processing architecture in the private banking division of a Swiss bank, achieving seamless straight-through-processing of interbank messages • Crafted a new outsourced operating model for paper-based payment processing, providing end-to-end support to a savings bank’s umbrella organization from initial business case development to production start • Developed an insourced capability for a cooperative banking society, streamlining payment processing operations • Conducted a thorough threat analysis for a Swiss private bank, ensuring the security and integrity of their IS/IT systems

Assistant Vice President / 1995 — 2003

• Orchestrated the redesign and global implementation of core banking functionalities, including global credit lines • Defined critical business requirements related to the European Monetary Union • Deployed core banking software for new Deutsche Bank branches in Hungary and Poland

Program Manager (Expatriate assignment) / 1998 — 1999

• Pioneered the inclusion of offshore resources into core banking software development processes • Successfully built and led an offshore team of over 20 analysts and developers

Assistant Director / April, 2022 — September, 2022

Research Assistant Professor / July, 2016 — March, 2022

Post-doctoral Associate / January, 2015 — June, 2016

Post-doctoral Employee / June, 2011 — December, 2014

Post-doctoral Researcher / February, 2010 — March, 2011

Sr Materials Engineer / October, 2022 — Present

Lead Scientist / May — Present

Lecturer / January, 2023 — Present

Founder / October, 2014 — Present

Head of Market Insights / October, 2020 — February, 2023

Head of Commercial Insights / January, 2020 — September, 2020

Global Head of Always On Marketing / March, 2017 — February, 2018

Global Marketing Research & Analytics / July, 2013 — September, 2014

Global Consumer & Market Insights / September, 2009 — September, 2012

Associate Director / March, 1993 — September, 2009

Education Research Manager / February, 2022 — December, 2023

• Grant management. Led 18-month grant initiative with funding from Bill and Melinda Gates Foundation, Walton Family Foundation, Schultz Family Foundation, and others to implement social capital-building strategies in 26 schools and 8 programs across the U.S. • Technical assistance. Collaborated with site and intermediary stakeholders to collectively define challenges and goals, develop implementation plans, evaluate progress, and iterate on strategies. • Research and evaluation. Designed surveys and interview protocols, collected data, and collaboratively analyzed results to illuminate both promising approaches and challenges to implementation at scale. Field-building. Published white papers and articles for national education media outlets; delivered presentations and webinars aimed at increasing awareness and adoption of social capital building strategies in education settings.

Program Manager, LS-PAC MODELS Center / January, 2020 — February, 2022

• Developed, implemented, and evaluated nationwide mentoring network for historically underrepresented STEM students. • Cultivated partnerships with institutions of higher education to promote diversity in STEM, including the 14 SEC institutions. • Recruited STEM scholars and professionals to grow mentoring network by over 500%. • Oversaw development, beta testing, and dissemination of an innovative mobile app and website designed to match historically underrepresented STEM students with mentors. • Planned and designed professional development for over 300 STEM students and 100 mentors. • Served as lead planner and organizer for annual LS-PAC MODELS Diversity in STEM conference to promote diversity in STEM.

Director of Program Approval, Office of Talent / November, 2015 — September, 2019

• Developed, implemented, and evaluated the Louisiana Teacher Preparation Quality Rating System to ensure that Louisiana’s educator workforce is equipped to successfully navigate the teaching profession. • Maintained strong relationships with deans and directors of Louisiana’s teacher preparation programs to obtain key insights into how teacher preparation can be improved in the state of Louisiana. • Oversaw the development and roll-out of performance profiles for Louisiana’s 28 teacher preparation institutions. • Ensured the review and approval of new teacher preparation programs. • Managed contracts with external vendors to optimize the effectiveness of Louisiana’s educator workforce.

Program Evaluator/Co-Investigator / September, 2015 — October, 2017

• Wrote grant proposal to assess impact of partnership between 29 nonprofits, 16 public, private, and charter schools, the Dallas Independent School District (Dallas ISD) and SMU designed to prevent poverty-related negative outcomes in West Dallas children. • Evaluated quality of teacher professional development related to social-emotional learning. • Designed and utilized surveys and observation rubrics to assess implementation readiness of The School Zone’s professional learning community partners including over 45 organizations and 500 people. • Designed comprehensive formative and summative evaluation plans, including logic models and implementation/evaluation tools. • Conducted extensive data collection through surveys, focus groups, interviews and archival data. • Analyzed data and developed formative and summative evaluation reports to inform capacity building efforts.

Evaluator, PREP and IMSD Programs / August, 2013 — May, 2015

• Prepared 16 historically underrepresented students for graduate study in the biomedical sciences by providing mentorship, guidance, and teaching skills in goal setting, time management, and taking the Graduate Record Exam (GRE). • Increased the percentage of students in the program who were admitted to graduate school from 46% to 82%. • Designed peer-mentoring program to foster collaboration and success among first-year students in the program. • Developed faculty-student mentor toolkit to help scholars identify, plan, and monitor program goals. • Disseminated reports to program administrators to track students’ progress and ensure quality implementation.

Evaluator/Co-Investigator, 1TWO1 Initiative / January, 2012 — May, 2015

• Facilitated the successful adoption and implementation of a novel “1 to 1” technology initiative in a 38-school district. • Led team investigating the elements of optimal professional development for technology-related instruction. • Designed, implemented, and evaluated strategic plans for improving professional development in 38 schools. • Developed and administered school readiness assessments in 38 schools to evaluate implementation capacity and quality of innovation implementation. • Evaluated the way in which quality professional development affects teacher motivation and use of innovations in schools (dissertation topic).